Our People & Values

Our People & Values

Our people

Our employees are at the heart of the movement to make sustainable chocolate the norm. It starts by tapping into their expertise and knowledge. Forever Chocolate requires all departments in our business to rethink the way they operate in order to make sustainable chocolate the norm. For example, offering sustainably sourced cocoa and chocolate in our portfolio should be prioritized over non-sustainably sourced products. Our production sites have energy champions that have formed a virtual community to exchange best practices on energy and carbon reduction targets.

  • Our Forever Chocolate strategy was launched at four town hall meetings across the globe

  • Our employees are our Forever Chocolate ambassadors. As such, we need to empower them to understand and spread the word on Forever Chocolate. In order to reach all of our colleagues, including in our production facilities, we created a Forever Chocolate toolkit, allowing all of our sites around the world to create a dedicated Forever Chocolate space on-site and organize Forever Chocolate events.

  • We brought seven of our Millennials over to One Young World in Ottawa in 2016 to discuss with their peers on sustainable food chains. In addition, a delegation of 11 Barry Callebaut employees attended the 2016 Women’s Forums in Deauville.
Forever Chocolate Collage

Have a look at the video clip and see what Barry Callebaut’s Millennials are saying about Forever Chocolate.

Our five company values

Barry Callebaut's vision and values represent a mindset and way of doing business that is committed to generating sustainable earnings over time and creating long-term value for all of our stakeholders. We are a company with a purpose, which is that business has a responsibility to reinvest its knowledge and resources into the society in which it operates. 

Our way of working is characterized by strong teamwork throughout the organization. This includes not just employees but extends to producers, suppliers, customers, consumers through to the communities where we operate.

Everything the Barry Callebaut Group does has deep and strong roots in the company's five core values -

  • customer focus
  • passion
  • entrepreneurship
  • team spirit
  • integrity

These are visible in every part of our chain of activity - from the sourcing of raw materials to the fulfillment of our responsibility towards all our stakeholders. 

Customer focus

Our customers are the reason for our existence. We take pride in making them successful – through delightful products, an unbeatable service experience and high quality.

Barry Callebaut Company Value: Customer Focus


We are united by our passion for chocolate and cocoa and aim to do our best every day. We are eager to share our know-how and to inspire others with our enthusiasm.

Barry Callebaut Company Value: Passion


We always want to be one step ahead. We take personal initiative to explore new trends, new products, new solutions, new markets or new ways of doing business.

Barry Callebaut Company Value: Entrepreneurship

Team spirit

Our people are the secret of our success. We are committed to creating an environment in which we can bring out our best, share ideas and work together.

Barry Callebaut Company Value: Team Spirit


Respect for all our stakeholders regardless of race, gender or creed lies at the base of all our relationships. We act as honest, trustworthy and open-minded members of our global team.

Barry Callebaut Company Value: Integrity